eDemocracy

eDemocracy

Exploring the social and political impacts of technology

No appetite for eVoting

eDemocracy, eVotingIn a survey conducted last year, polling company ComRes asked MPs if they supported more convenient ways of voting. Six out of ten said they did. So what exactly is more ‘convenient' than trotting off down to the local school or community centre once every four years? Postal voting is one option, but just over half of the MPs canvassed didn't have confidence in the security of postal voting.

When conversations steer towards ‘what do you do for a living' I steel myself to explain. After a moments perplexed silence comes a confident assertion from the questioner that ‘that's about voting then, isn't it?' The answer to this question should probably be ‘yes'. But it isn't. eVoting hardly features in the eDemocracy debate in the UK. Apart from a couple of fairly unconvincing trials there's no real momentum or, for that matter, demand - it gets one fleeting and non-committal mention deep in the governance of Britain green paper.

It's an interesting social phenomenon that whenever you computerise a well established manual process there is widespread distrust, dissatisfaction and dismay. The more public and ingrained that process, the louder the clamour. The tabloids can gorge themselves for months on this sort of stuff. Media reporting on various US electoral debacles, the Irish experience and the flawed nature of local government eVoting pilots are hardly going to help improve the public's perception. Research by Elections New Zealand suggest that one third of voting age New Zealander's would vote online if they could but a quarter definitely would not.

My problem is one of logic. We're happy enough to wander in off the street, give someone who doesn't know us our name and address and they are happy to believe us. They let us put a tick on a piece of paper and put it in a box. We trust that this box makes it to be counted by fallible human beings, whom for some reason we trust not to make a mistake. We assume when the result is announced that our vote made some difference - that it was counted.

On the other side, we don't trust a secure system that lets us vote only once and only when we can positively identify ourselves. We don't trust such systems even though we can easily track our vote to make sure it isn't altered and that it has been counted whilst maintaining the inviolable secrecy of that vote. Computer systems are open to abuse and attack but so are manual systems and it's a long stretch of even the most imaginative neo-Luddite bow to argue that computers can't count.

It's not just the public who are sceptical of eVoting, our MPs think like this too. Going back to that ComRes survey, 85% said online voting was less secure than postal voting. This level of distrust was replicated across the three main parties and is not dependent on age. Scottish MPs were the most confident but even then 71% of them don't like the idea of voting online.

Personally, I'm completely convinced about the merits of eVoting from every perspective except one: I simply do not believe that there is any compelling argument to do it. Consider the necessary system changes (procedural, technological and security), citizen education and social marketing. The argument just doesn't stack up and the issue of authentication alone is enough to sink the whole project, not for reasons of technology but for reasons of trust.

It seems clear that there is no appetite for change. Whilst there are obvious flaws in the current voting system, they are not great enough to motivate us to engage in drastic transformation. And there's no compelling argument from the proponents of eVoting to convince us otherwise. So, since it's only a little bit broken, why bother to fix it?

Andy Williamson
Director, eDemocracy Programme
a[.]williamson[@]hansard[.]lse[.]ac[.]uk 

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